Should you wish to return an item that has been purchased from us, please contact us within 14 days of delivery and return the goods to ANTA, Fearn, Tain, Ross-shire, IV20 1XW within 3 weeks of delivery.
To allow us to process your exchange or refund please include the original packing slip or a copy of your order. If you do not have either of these items please include your name and order number. We will only refund by the original method of payment, please allow up to 10 days for this to be processed. Postage and Packaging costs are non-refundable unless an item is faulty.
We are unable to exchange or return any or the following items - fabric and carpet by the meter, curtains, fitted carpet, bespoke rugs, vintage ANTA stoneware, furniture and any other special order.
Items will be exchanged or refunded providing that you have not used the item and it is in the same condition as when you first bought it. We will not be held responsible for any goods damaged whilst being returned, we recommend that any items being returned are done so in the original packaging to avoid such damage.