Founded in 1984 by Annie and Lachlan Stewart, ANTA Scotland is a well established brand, designing, producing and retailing high quality homeware products. We take pride in using traditional production techniques and ensuring all our products are made as sustainably as possible. All our material is sourced locally, within the UK, and everything we produce is carefully made by hand in our Highland factory by a team of creative and hard working artisans.
We believe in promoting and supporting Scottish craft and design whilst staying true to the Scottish values of family, community and hospitality. It's why we exist and why our customers stay loyal.
- Customer Service: Provide an exceptional, personalised shopping experience for all customers, ensuring their needs are met and expectations exceeded.
- Product Knowledge: Develop an in-depth understanding of ANTA’s product range, including textiles, rugs, ceramics, and bespoke offerings, in order to offer expert advice to customers.
- Sales Performance: Drive sales by engaging with customers, identifying their preferences, and making tailored product recommendations to meet or exceed sales targets.
- Visual Merchandising: Assist in maintaining the showroom’s visual appearance, ensuring that products are displayed beautifully and in line with ANTA’s aesthetic and standards.
- Stock Management: Assist with receiving and unpacking deliveries, restocking the showroom, and keeping inventory organised and accurate.
- Bespoke Service Support: Introduce customers to ANTA’s bespoke services, offering guidance on custom carpets, curtains, and other personalised product offerings.
- Team Collaboration: Work closely with the showroom team to ensure smooth day-to-day operations and provide support during busy periods or special events.
- Event Participation: Support in-store events, promotions, and client consultations to enhance the customer experience and foster long-term relationships.
Job Type: 2 Full-time, 1 Part-time, Permanent
Schedule:
- 40 hours a week
- 8 hour shift
- Weekend availability
Work Location: In person
To apply please send your C.V. and cover letter to hello@anta.co.uk.
- Customer Service: Prior experience in a customer-facing role, preferably in retail or the luxury/home interiors sector, with a passion for delivering outstanding service.
- Sales Skills: Strong interpersonal skills and the ability to confidently engage with customers to drive sales and enhance the customer journey.
- Interest in Interiors: A passion for interior design, textiles, and home furnishings, with a keen interest in ANTA’s products and design philosophy.
- Communication Skills: Excellent communication and listening skills, with the ability to build rapport and establish long-lasting client relationships.
- Team Player: A collaborative team spirit, with a willingness to support colleagues and contribute to a positive work environment.
- Attention to Detail: Ability to maintain high standards in showroom presentation and ensure all customer interactions are handled professionally and efficiently.
- Flexibility: Ability to adapt to a fast-paced retail environment, including working on weekends, holidays, and during peak seasons as needed.
- IT Skills: Basic proficiency in using retail point-of-sale systems and Google Workplace applications.
- Competitive salary, dependent on experience.
- Generous staff discount on ANTA products.
- The opportunity to work within a passionate, creative team in a showroom environment.
- Ongoing professional development and training opportunities.